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    Terms and Conditions


    Please find our full terms and conditions as outlined below

    Tariff Includes

    All Tariffs and rates described within this website are stated only in New Zealand Dollars (NZD).

    The Tariff includes the Accommodation, full breakfast, complimentary bottle of wine. and all NZ taxes.

    All bookings will be instantly confirmed at the time of booking.
    We are unable to cater for children under the age of 15.

     

    Reservation Deposit

    In order to confirm a reservation, we require a deposit of 25% of the total stay (this can be secured with a credit card number).

    If we do not receive the full amount 30 days before the date reserved we reserve the right to re-book the accommodation.

    Tariff includes the New Zealand Goods and Services Tax of 15%

     

    Our Privacy Policy

    Takatu Lodge is an accommodation provider located in Matakana, Auckland, New Zealand.

    We are committed to ensuring that your privacy is protected.

    Under no circumstances will the details of guests be shared amongst individuals nor be distributed to third party organizations without consent.

    Credit card details entered are securely encrypted and all payments processed on this website is done through a certified PCI compliant payment gateway.

    (Payment Express Services - DPS)

    For further verification of New Zealand Privacy Act can be found here

     

    Check In / Out Times

    Check-in time is after 3pm. Check-out time is 11am.

    Please contact us if you wish to negotiate these times and we will endeavour to meet your schedule.

     

    Cancellation Policy

    Due to our intimate size, any cancellations affect us significantly. Therefore in the event that part or all of a confirmed booking is cancelled we must apply the following charges:

    30 days + prior to confirmed date - 25% of total charges.
    30 - 14 days prior to confirmed date - 50% of total charges.
    14 days or less - 100% of total charges.